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Supporting Your Breastfeeding Journey at Baby's On Broadway

At Baby’s On Broadway, we’re more than just a store – we’re a partner in your breastfeeding journey. We understand the unique challenges and joys that come with breastfeeding, and we’re committed to providing the support, resources, and products you need to make this journey as smooth and fulfilling as possible.

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How It Works

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2 images showing moms in different environments pumping with a breast pump

Breast Pumps Through Insurance

One of the ways we support breastfeeding mothers is by offering breast pumps through insurance. We understand that investing in a high-quality breast pump can be a significant expense. That’s why we’ve made it our mission to help you get the breast pump you need without the financial stress.

 

Our knowledgeable team will guide you through the process of checking your insurance coverage for breast pumps. We’ll handle the paperwork and liaise with your insurance company, ensuring you can focus on what’s most important – your baby.

Mom Spending time with baby and Kissing Baby
brands of breast pumps that baby's on broadway offers through insurance

Trusted Brands for Your Peace of Mind

We carry a wide variety of breast pumps from trusted brands, including BabyBuddha, Elvie, Medela, Motif, Spectra, Willow, and Zomee. These brands are known for their quality, reliability, and innovative features designed to make breastfeeding easier and more comfortable.

 

Whether you’re looking for a compact manual pump for occasional use or a state-of-the-art electric pump for daily use, we have options to suit your needs and preferences.

Your Breastfeeding Ally

At Baby’s On Broadway, we believe that every mother deserves support and understanding on her breastfeeding journey. Our team is here to provide expert guidance, from helping you choose the right breast pump to answering any questions you may have about breastfeeding.

 

We also offer a range of breastfeeding accessories and personal care items to compliment your breastfeeding experience. From nursing pillows to nipple creams, we have everything you need to ensure your comfort and your baby’s well-being.

Baby Breastfeeding

Breast Pumps That We Offer

Frequently Asked Questions

Wearable Electric Pumps:

  • Elvie Wearable Double Breast Pump
  • Willow 3.0 Wearable Breast Pump
  • Willow Go Wearable Breast Pump
  • Zomee Fit Wearable Breast Pump
  • Elvie Stride 
  • Imani Series 
  • Medela Freestyle Hands-Free 
  • Motif Aura Breast Pump

 

Manual Pumps – Not available through insurance but may be available to purchase with FSA/HSA Funds

  • Medela Manual Breast Pump
  • Elvie Curve
  • Haaka 

 

Double Electric Pumps:

  • BabyBuddha Breast Pump
  • Medela Freestyle Flex Breast Pump
  • Motif Luna Double Electric Breast Pump with Battery
  • Motif Aura Breast Pump
  • Spectra S2 Plus Electric Breast Pump
  • Spectra S1 Plus Electric Breast Pump
  • Spectra Synergy Gold SG Dual Powered Electric Breast Pump
  • Baby Buddha 
  • Legendairy Duette 
  • Unimom MINUET LCD Double Electric Breast Pump
  • Unimom Opera Hospital Grade Double Electric Breast Pump with Rechargeable Battery
  • Zomee Z2 Double Electric 

 

Breast Milk Collectors – Not available through insurance but may be available to purchase with FSA/HSA Funds

  • Elvie Catch
  • Medela Silicone Breast Milk Collector

Your choice depends on your lifestyle and preferences. If you’re on the go or need discretion, wearable pumps from our list above would be a great option. For regular pumping sessions, electric pumps like the Spectra series, Medela Freestyle Flex, or Motif Luna might be more suitable. For occasional use or as a backup, a manual pump might be sufficient.



Yes, wearable pumps from our list above are designed for discretion and can be used during work without needing a separate space or time to pump.



Manual pumps require hand operation and might be slower but can be more portable and discreet. Electric pumps use a motor, which can pump more efficiently and often allows for adjustable suction levels.

Always follow the manufacturer’s guidelines. Typically, all parts that come into contact with milk should be washed after each use, and the pump should be regularly inspected for wear and tear.

Yes, wearable pumps from our list above are designed for discretion and convenience, making them ideal for on-the-go pumping.

Many electric pumps offer adjustable suction levels to ensure comfort and efficiency during pumping sessions. It’s worth noting that both breasts can sometimes require different settings for optimal comfort and milk expression. Some examples we carry are Spectra Synergy Gold, Zomee Z2 Double Electric and Legendairy Duette Pump. 



Medical by Baby’s On Broadway does not offer a warranty or guarantee for the breast pumps. However, the manufacturer might offer a warranty, and it’s best to check with them directly for details.



Replacement parts would be available through the manufacturer.



Milk Storage Guidelines from Medical by Baby’s on Broadway

 

Proper storage of expressed breast milk is crucial for your baby’s health. Here are some key guidelines to ensure the milk’s safety:

Clean Containers: Always use clean, sealed containers for storing expressed milk.

 

Refrigeration:

  • Store the milk in the refrigerator for up to 4 days.
  • If combining milk from different days, label with the date of the oldest milk.

 

Freezing:

 

  • For longer storage, you can freeze the milk for up to 6 months.
  • Remember to leave some space at the top of the container as milk expands when frozen.

 

Warming & Reusing:

 

  • Gently thaw frozen milk in the refrigerator or by placing the container in warm water.
  • Avoid using a microwave as it can create hot spots and degrade the milk’s nutritional quality.
  • Swirl the milk gently to mix any separated fat.
  • Once you’ve warmed the milk, avoid putting it back in the fridge.
  • If your baby drinks from the bottle but doesn’t finish, use the remaining milk within 1-2 hours.

 

Labeling: Always label your milk containers with the date to track freshness.

By following these guidelines, you can ensure that your baby receives the freshest and safest milk possible.



If you have certain medical conditions or if pumping causes pain, consult with a healthcare provider before using a breast pump.

Absolutely! At Baby’s On Broadway, we pride ourselves on offering a comprehensive range of products tailored to support and enhance your breast-pumping journey. Beyond our selection of high-quality breast pumps, we have a curated assortment of Breast Pump Accessories and FSA/HSA Approved Items. We invite you to explore these sections on our website to discover the perfect accessories and kits to meet your unique needs.

The right fit is crucial. Measure your nipple diameter and consult with the manufacturer’s sizing guide or a lactation consultant. Additionally, Medical by Baby’s On Broadway offers a Breast Pump Flange Sizing Guide to assist you in finding the right size.



You can return the breast pump if you haven’t opened it within 30 days of the original purchase. Pumps come in sealed boxes, and once the seal is broken, they can’t be returned. This is because breast pumps are designated as personal, single-user personal hygiene items by the FDA and may not be returned if damaged or opened.

We accept a wide range of insurance providers. Simply submit the form on our website, and let Medical by Baby’s On Broadway do all the hard work to let you know if your insurance provider will cover the product you’ve applied for.

No, rest assured that verification is simply a process to check your eligibility and coverage. Submitting a claim is a separate process that would come later, if applicable.

Most of the time, insurance providers cover the entire cost. However, there are instances where an insurance provider won’t cover the full item and may require a copay or deductible. If your insurance doesn’t cover it at all, Medical by Baby’s On Broadway will provide you with an option to pay for the product in full at a discount.

At Medical by Baby’s on Broadway, we are committed to providing our customers with the highest quality of durable medical equipment (DME) and services. To ensure this, we have obtained and adhere to the following certifications and standards:

 

Medicare/Medicaid Enrollment: We are enrolled as a DME supplier with Medicare and Medicaid, ensuring that we meet the stringent supplier standards set by the Centers for Medicare & Medicaid Services (CMS).

 

Accreditation: We are proud to be accredited by recognized organizations, ensuring that we maintain the highest standards of service and product quality.

 

State Licensure: We hold all necessary state licenses to operate as a DME provider, ensuring our compliance with local regulations and standards.

 

Surety Bond: In line with Medicare requirements, we have obtained a surety bond, which acts as a financial guarantee against any potential billing discrepancies.

 

Business License: We operate with a valid business license, ensuring our legitimacy and commitment to legal business practices.

 

Specialized Certifications: Our team holds specialized certifications for specific types of equipment and services, ensuring that you receive expert care and guidance.

 

Quality Standards: We strictly adhere to the quality standards set by CMS, ensuring that all equipment is safe, effective, and maintained to the highest standards.

 

Training and Continuing Education: Our team undergoes regular training and continuing education to stay updated with the latest industry standards and best practices.

 

Insurance: We are fully insured, providing an added layer of protection and peace of mind for our customers.

 

HIPAA Compliance: We prioritize the privacy and security of our customers’ information, adhering to the Health Insurance Portability and Accountability Act (HIPAA) standards.

 

We understand the importance of trust when it comes to medical equipment and services. Rest assured, our certifications and adherence to these standards reflect our unwavering commitment to excellence and the well-being of our customers.



An EOB, or Explanation of Benefits, is a statement provided by your insurance company. It details the medical treatments, products, devices, or equipment you’ve received, the amount billed, the amount covered by insurance, and any balance you might owe.

 

If you have questions or concerns regarding your EOB, especially as it pertains to products, devices, or equipment provided by Medical by Baby’s On Broadway, please reach out to us. We’re here to assist and clarify any uncertainties. 



At Medical by Baby’s On Broadway, we work with a variety of insurance providers to offer products, devices, and equipment through our DME (Durable Medical Equipment) services. To determine if we accept your insurance:

  • You can also fill out the verification form available on the respective product, device, or equipment page you are interested in. If you don’t see your insurance carrier listed, simply choose “Other” and provide the necessary details. Once submitted, our team will review the information and get back to you promptly through the dashboard.

We strive to make the process as seamless as possible and are here to help you navigate the insurance landscape to ensure you receive the care and products you need.

If you encounter any issues with a product you received from Medical by Baby’s On Broadway, please follow these steps:

  • Consult the User Manual: Many products come with a user manual that provides troubleshooting steps for common issues. It’s always a good starting point.
  • Contact the Manufacturer: Since we provide products from various vendors and manufacturers, they often have dedicated customer support lines or resources specifically for their products. They can provide guidance on product-specific issues.
  • Reach Out to Us: If you’re unable to resolve the issue with the manufacturer or if you have concerns about the product in relation to your insurance coverage, contact the Medical by Baby’s On Broadway team directly at (320) 639-2229 or via email at medical@babysonbroadway.com. We’re here to assist and ensure you have a positive experience with the products we offer.
  • Safety First: If the issue with the product poses any immediate health or safety risks, discontinue use and consult your healthcare provider.

Remember, our goal is to ensure you have the best possible experience with the products, devices, and equipment we provide. Your satisfaction and well-being are our top priorities.

 

If your insurance provider declines coverage for a pediatric device, Medical by Baby’s On Broadway offers you the option to purchase the product at a discounted rate. We are committed to ensuring that you have access to the medical equipment your child needs.

 

To obtain a breast pump through your insurance, follow these steps:

 

  • At the top of our breast pump page, on the form, select your state and insurance carrier.
  • Browse the available breast pumps and choose one that suits your needs.
  • Add the selected breast pump to your cart and proceed to the insurance form.
  • Complete the form with the necessary details and place your order.
  • We’ll keep you updated throughout the verification process via your personal dashboard.

Insurance companies typically cover the cost of one breast pump for each pregnancy or a specified time period in between each one which can vary by insurance carrier. On our website, when ordering a breast pump through insurance, you’re allowed to select only one. If you wish to acquire more than one pump, please consult with your insurance carrier directly. We offer a diverse selection, from wearable electric pumps to manual and double electric options. We recommend reviewing our offerings and considering your unique needs to make the best choice.



Yes, we offer several hospital-grade pumps, including the Spectra S1 Plus, Spectra S2 Plus, and Spectra Synergy Gold SG. These pumps are known for their powerful suction and efficiency, making them a popular choice among mothers. If you have specific questions or need further details about our range of hospital-grade pumps, please consult our product listings, reach out to our team at (320) 639-2229, or email us at medical@babysonbroadway.com.

While Medical by Baby’s On Broadway provides a variety of breast pumps through insurance, we do not offer extra pumping accessories under insurance coverage. If you’re looking for additional accessories, you can explore our Breast Pump Accessories section. Additionally, some items might be eligible for purchase using HSA/FSA funds.

You can apply for a breast pump at any point during your pregnancy or up to a year postpartum. If you’ve received a pump for a previous pregnancy and are pregnant again within a short time frame, the eligibility to receive another pump might depend on your insurance provider’s guidelines.

If you realize that you need to change your shipping address after placing an order, it’s crucial to inform us as soon as possible to ensure timely and accurate delivery. You can reach out to the Medical by Baby’s On Broadway team in several ways:

  • Call us at (320) 639-2229. Our team is here to assist you.
  • Email us at medical@babysonbroadway.com with your order details and the updated address.
  • Use your personal dashboard: Log in to your account and leave a comment or message regarding the change.

Please note that if the product has already been shipped, we might have limited ability to redirect it, so prompt communication is essential.

If you encounter any issues with a product you received from Medical by Baby’s On Broadway, please follow these steps:

  • Consult the User Manual: Many products come with a user manual that provides troubleshooting steps for common issues. It’s always a good starting point.
  • Contact the Manufacturer: Since we provide products from various vendors and manufacturers, they often have dedicated customer support lines or resources specifically for their products. They can provide guidance on product-specific issues.
  • Reach Out to Us: If you’re unable to resolve the issue with the manufacturer or if you have concerns about the product in relation to your insurance coverage, contact the Medical by Baby’s On Broadway team directly at (320) 639-2229 or via email at medical@babysonbroadway.com. We’re here to assist and ensure you have a positive experience with the products we offer.
  • Safety First: If the issue with the product poses any immediate health or safety risks, discontinue use and consult your healthcare provider.

Remember, our goal is to ensure you have the best possible experience with the products, devices, and equipment we provide. Your satisfaction and well-being are our top priorities.

We understand the importance of having a reliable breast pump, especially during such a crucial time. All the breast pumps provided by Medical by Baby’s On Broadway come with a manufacturer’s warranty. If you encounter any issues or believe your pump might be defective:

  • Contact us immediately: Reach out to our team either through a call at (320) 639-2229 or email at medical@babysonbroadway.com.
  • Provide details: Describe the issue you’re facing, and if possible, share photos or videos that might help us understand the problem better.
  • Manufacturer’s Support: Depending on the nature of the defect, we might direct you to the manufacturer’s customer service, as they can offer specialized troubleshooting and solutions.
  • Replacement or Repair: Based on the warranty terms and the nature of the defect, the pump might be repaired or replaced.

Remember, our goal is to ensure you have a smooth and hassle-free experience, so we’ll work closely with you to resolve any issues you might encounter.

 

No, at Medical by Baby’s On Broadway, we only process claims through primary insurance. Secondary insurance typically acts as a backup for coverage gaps left by your primary insurance. While we don’t directly accept secondary insurance, you can consult with your secondary insurance provider about potential reimbursements after obtaining products or services through your primary insurance with us. If you have further questions or need clarification, our team is here to assist you. You can reach the Medical by Baby’s On Broadway team at (320) 639-2229 or email us at medical@babysonbroadway.com.

 

No worries! Our expert team is on standby during store hours to guide you through the process. For step-by-step visual instructions, check out our instructional videos available on our website. And for a comprehensive guide, the manufacturer’s product manual is your go-to resource.

Absolutely. For optimal safety and performance, always plug your breast pump into a properly grounded outlet. We advise against using extension cords, but if it’s unavoidable, please ensure it’s safe and suitable for the device.

Check Out A Few of Our Resources

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Contact Us Today

Your breastfeeding journey is unique, and we’re here to support you every step of the way. Contact us today to learn more about our breast pumps, the process of obtaining a pump through insurance, and how we can assist you in your breastfeeding journey.

 

At Baby’s On Broadway, we’re committed to making breastfeeding a positive and rewarding experience for you and your baby.

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