What types of products and devices do you offer at Medical by Baby's On Broadway for elderly support?

We work with various manufacturers and vendors to offer a comprehensive range of products and devices for the elderly. Our offerings include: Blood Sugar Meters: Devices for monitoring blood glucose levels. Blood Sugar Test Strips: Used with blood sugar meters for glucose testing. PERS (Personal Emergency Response Systems): Devices that allow individuals, especially the elderly or those with certain medical conditions, to call for help in emergencies. They also offer features for fall detection and wandering alerts. Canes: Assistive walking devices for balance. Example: Quad canes, folding canes, etc. Commode Chairs: Portable toilet chairs for the elderly or disabled. Continuous Passive Motion Machines: Used for joint recovery post-surgery. CPAP Machines: Treats sleep apnea by providing continuous airway pressure. Example: CPAP, BiPAP machines, etc. Crutches: Assistive devices for walking when injured. Example: Underarm crutches, forearm crutches, etc. Hospital Beds: Specialized beds that can be adjusted for home use. Nebulizers & Nebulizer Medications: For administering respiratory medication. Oxygen Equipment & Accessories: For respiratory support. Example: Oxygen concentrators, oxygen tanks, etc. Patient Lifts: To assist in moving patients. Pressure-Reducing Support Surfaces: Specialized mattresses or overlays. Suction Pumps: For removing bodily fluids. Traction Equipment: For spinal alignment or pain relief. Walkers: Assistive walking devices. Example: Rollators, standard walkers, etc. Wheelchairs & Scooters: Mobility devices. Example: Manual wheelchairs, electric scooters, etc. Lift Chairs: Reclining chairs that assist in standing up. Diabetic Supplies/CGMs: Continuous Glucose Monitors and other diabetic supplies, including insulin pumps. Incontinence Devices: Devices to manage urinary incontinence and incontinence supplies. Mobility Devices/Walking Aids: Includes rollators, knee scooters, etc. Respiratory Care: Includes specialized respiratory equipment. General Medical Supplies/Devices: Includes a range of general medical supplies. Orthopedic Shoes: Specialized footwear for foot issues. Bathroom Safety Devices: Includes grab bars, shower chairs, etc. Coverage can vary, and if declined, it is because of your insurance provider and not Medical by Baby’s On Broadway. It’s essential to consult with your healthcare provider to ensure you are applying for the correct device or devices. If you don’t see what you need in this list, we encourage you to still submit a verification form with us. Simply select “Other” and provide a brief description of what you need.

How do I determine which product is best suited for the specific needs of an elderly individual?

Whether you’re an elderly individual, a caregiver, or looking for your parent, it’s crucial to consult with a healthcare provider to discuss the challenges you or they are facing and what products or devices might be beneficial. As always, a prescription will be required to receive the desired product.

Are there any devices designed to monitor the vital signs of elderly patients continuously?

Yes, we offer devices like blood pressure monitors, pulse oximeters, and continuous glucose monitors that can provide continuous monitoring of vital signs.

How do the elderly support devices ensure safety and prevent accidents, like falls?

Devices like patient lifts, specialized mattresses, and mobility aids like walkers and wheelchairs are designed to enhance safety and minimize the risk of falls and other accidents.

Do you offer mobility aids, such as walkers or wheelchairs, for the elderly?

Yes, we offer a variety of mobility aids including walkers, wheelchairs, and scooters to assist with movement and independence.

Are there any wearable devices for the elderly that can send alerts in case of emergencies?

Yes, some of the monitoring devices can be configured to send alerts to caregivers or healthcare providers in case of abnormal readings or emergencies.

How user-friendly are the devices for individuals who might not be tech-savvy?

The devices are designed to be user-friendly and come with comprehensive user guides. If you encounter any difficulties, consult the user guide, contact the manufacturer, or contact your healthcare provider for recommendations.

Can caregivers or family members remotely monitor the health and well-being of the elderly using your devices?

Yes, some devices offer remote monitoring features that allow caregivers or family members to keep track of the elderly individual’s health parameters.

Are there any products designed to assist with daily activities, like bathing or eating, for the elderly?

Yes, we offer products like commode chairs, shower chairs, and adaptive cutlery to assist with daily activities.

How do I clean and maintain the elderly support equipment?

Cleaning and maintenance guidelines vary by device and manufacturer. Always refer to the manufacturer’s guidelines for proper cleaning and maintenance.

Do you offer any devices or products that help manage chronic conditions common in the elderly, like arthritis or diabetes?

Yes, we offer specialized devices for managing chronic conditions like arthritis and diabetes, including TENS units for pain relief and continuous glucose monitors.

Are there any contraindications or situations where a specific elderly support device shouldn't be used?

Contraindications or situations where a device shouldn’t be used are specific to each device. Always consult your healthcare provider for guidance.

Do the elderly support devices come with a warranty or guarantee?

While Medical by Baby’s On Broadway doesn’t offer warranties or guarantees, the manufacturers of the devices usually do.

Are replacement parts or accessories available for the elderly support devices?

Replacement parts and accessories are usually available through the manufacturer.

How do I ensure the comfort and correct fit of wearable elderly support devices?

Each wearable device generally comes with adjustable straps or settings to ensure a comfortable and secure fit. For the best fit and comfort, follow the user guide for the product and consult your healthcare provider for recommendations.

How do the devices ensure the privacy and dignity of elderly individuals?

The devices sourced from reputable manufacturers are engineered with the utmost respect for the user’s privacy and dignity. Features such as discreet monitoring allow for unobtrusive health tracking, while secure data storage ensures that sensitive health information is accessible only to authorized individuals. Whether you’re an elderly individual, a caregiver, or seeking a device for your parent, you can be assured that privacy and dignity are prioritized in the design and functionality of these devices.

Are there any devices with features like fall detection or medication reminders?

Yes, some devices come with advanced features like fall detection and medication reminders to enhance safety and compliance.

What is the return and exchange policy for elderly support equipment if it doesn't meet our expectations?

Unopened items can be returned within a specified period. However, once the seal is broken, returns are not accepted due to FDA regulations on personal hygiene items.

Why would I get declined for a device?

Declinations can occur for various reasons, including but not limited to: Not Meeting the Insurance Deductible: If you haven’t met your insurance deductible for the year, your insurance provider may decline coverage for the device. Lack of Medical Necessity: Insurance providers require proof of medical necessity for coverage. If they determine that the device is not medically necessary, they may decline coverage. Incomplete Documentation: Missing or incomplete documentation can also lead to a declination. Make sure all required forms, prescriptions, and medical records are submitted. Device Not Covered: Some insurance plans may not cover certain types of devices, leading to a declination. It’s crucial to consult with your healthcare provider to make sure you are applying for the correct device and insurance company to understand the specifics of your coverage and why a declination may have occurred.

What if I don't have a prescription when I submit a verification form?

If you don’t have a prescription at the time of submitting a verification form, a team member from Medical by Baby’s On Broadway will reach out to you through the dashboard to discuss your needs. However, a prescription from a healthcare provider is required to fulfill any product order. You can submit the prescription online via the dashboard or fax it to us at (320) 639-2290.

When should I upload my prescription?

You can upload your prescription while completing the verification form online. If you don’t have it at that time or forget to upload it, you can log in to your dashboard later to upload it there. Alternatively, you can fax it to us at (320) 639-2290.

Can I submit one form for multiple elder care medical devices and equipment?

At this time, we require you to submit a form for each device or product you’re interested in. However, if you need to switch to a different device during the verification process, you can easily update us through your dashboard with the new device you’d like. Then, you can submit the prescription for the new device either through the dashboard or by fax to (320) 639-2290.

What if I don't see the product or category that matches the prescription that I have or for the product/device that I or my elderly parent needs when filling out the verification form?

We understand that every individual’s needs are unique, whether it’s for yourself, an elderly parent, or someone you’re caring for. If you don’t find the specific product or category you’re looking for when filling out our verification form, there’s no need to worry. Simply select “Other” and provide a brief description of what you’re in need of. After you’ve submitted the form, we’ll personally reach out to you through your dashboard. We’ll discuss whether we have a product that aligns with your needs or suggest an alternative that might be just as effective. At Medical by Baby’s On Broadway, we’re committed to going above and beyond for you. After all, we consider you part of our extended family.

What if I get declined for insurance coverage for an elderly support device?

If your insurance provider declines coverage for an elderly support device, Medical by Baby’s On Broadway offers you the option to purchase the product at a discounted rate. We are committed to ensuring that you have access to the medical equipment you or your elderly parent needs.

What certifications and standards does Medical by Baby's on Broadway adhere to as a DME provider?

At Medical by Baby’s on Broadway, we are committed to providing our customers with the highest quality of durable medical equipment (DME) and services. To ensure this, we have obtained and adhere to the following certifications and standards: Medicare/Medicaid Enrollment: We are enrolled as a DME supplier with Medicare and Medicaid, ensuring that we meet the stringent supplier standards set by the Centers for Medicare & Medicaid Services (CMS). Accreditation: We are proud to be accredited by recognized organizations, ensuring that we maintain the highest standards of service and product quality. State Licensure: We hold all necessary state licenses to operate as a DME provider, ensuring our compliance with local regulations and standards. Surety Bond: In line with Medicare requirements, we have obtained a surety bond, which acts as a financial guarantee against any potential billing discrepancies. Business License: We operate with a valid business license, ensuring our legitimacy and commitment to legal business practices. Specialized Certifications: Our team holds specialized certifications for specific types of equipment and services, ensuring that you receive expert care and guidance. Quality Standards: We strictly adhere to the quality standards set by CMS, ensuring that all equipment is safe, effective, and maintained to the highest standards. Training and Continuing Education: Our team undergoes regular training and continuing education to stay updated with the latest industry standards and best practices. Insurance: We are fully insured, providing an added layer of protection and peace of mind for our customers. HIPAA Compliance: We prioritize the privacy and security of our customers’ information, adhering to the Health Insurance Portability and Accountability Act (HIPAA) standards. We understand the importance of trust when it comes to medical equipment and services. Rest assured, our certifications and adherence to these standards reflect our unwavering commitment to excellence and the well-being of our customers.

Does doing a verification mean I am submitting a claim?

No, rest assured that verification is simply a process to check your eligibility and coverage. Submitting a claim is a separate process that would come later, if applicable.

When acquiring elder care devices, products, or equipment through insurance, will I be responsible for any costs?

Most of the time, insurance providers cover the entire cost of elder care devices, products, or equipment. However, there are instances where an insurance provider won’t cover the full item and may require a copay or deductible. If your insurance doesn’t cover it at all, Medical by Baby’s On Broadway will provide you with an option to pay for the item in full at a discount.

What if I have questions about my EOB(Explanation of Benefits)?

An EOB, or Explanation of Benefits, is a statement provided by your insurance company. It details the medical treatments, products, devices, or equipment you’ve received, the amount billed, the amount covered by insurance, and any balance you might owe. If you have questions or concerns regarding your EOB, especially as it pertains to products, devices, or equipment provided by Medical by Baby’s On Broadway, please reach out to us. We’re here to assist and clarify any uncertainties. However, for a detailed breakdown of the services billed and payments made, it’s essential to first contact your insurance provider. They can offer a comprehensive explanation of your EOB. Always retain a copy of your EOB for your records.

What is the best way to know if you accept my insurance?

At Medical by Baby’s On Broadway, we work with a variety of insurance providers to offer products, devices, and equipment through our DME (Durable Medical Equipment) services. To determine if we accept your insurance: You can also fill out the verification form available on the respective product, device, or equipment page you are interested in. If you don’t see your insurance carrier listed, simply choose “Other” and provide the necessary details. Once submitted, our team will review the information and get back to you promptly through the dashboard. We strive to make the process as seamless as possible and are here to help you navigate the insurance landscape to ensure you receive the care and products you need.

What do I do if I have an issue with a product?

If you encounter any issues with a product you received from Medical by Baby’s On Broadway, please follow these steps: Consult the User Manual: Many products come with a user manual that provides troubleshooting steps for common issues. It’s always a good starting point. Contact the Manufacturer: Since we provide products from various vendors and manufacturers, they often have dedicated customer support lines or resources specifically for their products. They can provide guidance on product-specific issues. Reach Out to Us: If you’re unable to resolve the issue with the manufacturer or if you have concerns about the product in relation to your insurance coverage, contact the Medical by Baby’s On Broadway team directly at (320) 639-2229 or via email at medical@babysonbroadway.com . We’re here to assist and ensure you have a positive experience with the products we offer. Safety First: If the issue with the product poses any immediate health or safety risks, discontinue use and consult your healthcare provider. Remember, our goal is to ensure you have the best possible experience with the products, devices, and equipment we provide. Your satisfaction and well-being are our top priorities.

What should I do if I need to change my shipping address?

If you realize that you need to change your shipping address after placing an order, it’s crucial to inform us as soon as possible to ensure timely and accurate delivery. You can reach out to the Medical by Baby’s On Broadway team in several ways: Call us at (320) 639-2229. Our team is here to assist you. Email us at medical@babysonbroadway.com with your order details and the updated address. Use your personal dashboard: Log in to your account and leave a comment or message regarding the change. Please note that if the product has already been shipped, we might have limited ability to redirect it, so prompt communication is essential.

Do you accept secondary insurance?

No, at Medical by Baby’s On Broadway, we only process claims through primary insurance. Secondary insurance typically acts as a backup for coverage gaps left by your primary insurance. While we don’t directly accept secondary insurance, you can consult with your secondary insurance provider about potential reimbursements after obtaining products or services through your primary insurance with us. If you have further questions or need clarification, our team is here to assist you. You can reach the Medical by Baby’s On Broadway team at (320) 639-2229 or email us at medical@babysonbroadway.com .

Elder Care - Medical by Baby's on Broadway

Step into a world where mobility is not just a function, but a testament to resilience and autonomy. At Baby’s On Broadway, we understand the importance of every movement, from confident strides to assured grips. Our collection is more than just products—it’s a commitment to ensuring each journey, no matter how short or long, is made with grace and certainty. Expertly curated, these items bring both sophistication and utility to daily routines, helping you or your loved ones navigate life’s varied terrains with confidence.

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